Different EDI Outsourcing Scenarios Possible For A Company

Whenever we get into a business, we usually begin with a smaller scale, then we think of touching the middle-scale level, and it takes even more than we expect to reach the larger scale. Similarly, there could be different scenarios for enterprise companies in the case of EDI outsourcing in their businesses.

Writing on them one by one considering each possible scenario that a healthcare service providing company could face-

1. When The Company Is New With EDI Services

It can be the case when the healthcare business is recently set up and EDI becomes a need, especially for a healthcare business provider. EDI is a necessity for them due to standards and required singularity for easy exchange and minimal fraud existence.

In such a case, the company should first think of the type of EDI that suits its business. Whether it is Web EDI, Mobile EDI, EDI VAN, or it wants to outsource the EDI managed services?

Businesses could make the mistake of brainstorming over the service provider before focusing on the type of EDI they want to process. However, ideally, it should be the reverse.

Once you have finalized the mode or method of exchange with EDI, focusing on the specialized EDI service provider is a later task.

2. When You Need To Cost-cut The Revenue Expenditure

Things get owned when they are developed in the house. But they might then consume your time, as well as money, to keep them operating in a good manner.

EDI is a technology that demands human resources to manage it, technical support to operate and handle technical issues that are very usual in the case of online operations, and all that demands money to pay for.

EDI outsourcing would free you and your business from this headache and will offer you enough time and money to invest in other dimensions.

However, it is believed that an inflection point arrives later on when you go for a long run with EDI outsourcing, and ends up paying more than in-house EDI management. There, you must decide whether to switch back into in-house management or go straight without turning anywhere else for smoother operations.

3. When The Company Has To Do Just Once Or Twice A Year With EDI 

There exist some cases all around the globe in which EDI services are to be used seasonally or quite occasionally for the purpose of exchanging information. For example, being an enterprise software development company, it would have to share the data of the employee with the healthcare institution if the employee claims for its benefits.

Thus, in such cases, there exist similar EDI service providers that charge for occasional instances rather than for a complete year. Make sure you find a vendor like A3logics that could help you.

4. When You Do Not Want To Outsource EDI Services

EDI services are subject to cost as well as safety. The better specialization the vendor has in a specific type of EDI, the more preferable it is to hire for the same type of service.

However, it is up to the business owner whether to outsource the entire EDI requirements or to keep it within the business’s in-house EDI system. The challenges of EDI 834 resolved by EDI outsourcing is an example of such a scenario. 

5. When You Want To Switch Your Hired EDI Services/EDI Service Provider

Changing EDI vendor costs one-time charges irrespective of when and where you execute this change. However, the change could take an amount of time depending on the number of suppliers you possess or the volume of recipients you are associated to exchange data with.

Changing EDI service provider is quite similar to outsource the EDI services. It is about keeping in mind that how much it would cost as well as affect our business to switch to another EDI service distributor.

EDI service providers like A3logics are ideal abodes for businesses that require EDI services due to their dynamic nature and diverse abilities within the area of EDI. It is better than any other option to hire such an EDI service provider who possesses expertise in all types of EDI services.

6. To Stay Competitive In The Changing Market Needs

EDI outsourcing or EDI managed services are sought when you need to focus on other competitive factors that could affect your business performance. The load to carry for training the employees, assembling EDI analysts, and training the entire staff might lose your grip on other essential operations. 

Therefore, a managed EDI service provider could help you keep your business on track at fumbling market movements.

There are many other small benefits after hiring an EDI outsourcing service provider and they are as mentioned below-

• It would not demand onboarding, and scalability handling whenever the business requires to be scaled up. The outsourcing company would manage it all by itself.

• In-house EDI management would require translation support to read and extract the data, however, Cloud translation management is offered usually by EDI outsourcing partners, whereas, to inculcate this in an in-house EDI management is a cost-demanding matter.

• We all know that the Medical care industry is the biggest contributor to EDI. Suppose if there happens an EDI 834 transaction i.e. a benefits enrollment-based transaction in another country that is not in the same time zone. Here, the benefit of having EDI services outsourced is the 24*7 availability of operation handling. 

In-house management would possibly not be available at such immediate requirements due to time-based shifts. 

Concluding Statements

You may accelerate business with EDI outsourcing solutions by accomplishing the following advantages from it-

1. Reduced Operational Cost

2. Paperless business transactions

3. Minimized Administrative Cost

4. Handling Special requirements that are urgent

5. Can have a cloud-translational support system without incorporating in-house resources for it.

6. Stay compliant with regulations and free from the headache of managing it in a prompt manner.

Knowing all that, you should not remain unknown to the basic questions that must be answered by the EDI service provider on being asked by you. 

1. Can they ingest X12 files and export them to a flat-file?

2. Does the EDI Parsing process exist in their work?

3. What software do they use to convert XML to EDI and vice versa?

4. What is their take on “EDI, is now an old technology”?

5. Can they manage EDI 834 and 999 transaction complications altogether?

These are some of the questions that you may ask your EDI service provider before you hire it for a longer term. These questions would get you an idea of what experience does it hold in managing EDI services and serving cross-border clients?

What is Electronic Data Interchange in Healthcare?

An electronic data interchange is typically a form of technology that was originally aimed to keep ‘things’ safe from getting stolen or manipulated while making an online exchange.

Things here, refer to the credentials, personal information, and confidential information being shared, or anything that is supposed to be kept in between two peers only.

However, with time, the threat of security has enhanced so much due to cross-border exchanges, that EDI did not remain singularly used by one sector but has been involved in almost every other sector including healthcare being the largest user of EDI amongst others.

In healthcare, there are different types of EDI services i.e. EDI via VAN, Web EDI, Mobile EDI, etc. However, EDI 834, EDI 856 are different forms of transactions or standards that are to be followed by the users or careers to make exchanges.

You can understand it in this way, that there is a technology named EDI, which is used for electronic transmission. But to send specific information, a specific standard has to be followed.

Just for an example, assume EDI 834 as a ticket to be used to apply for the registration only, and EDI 856 is a ticket to be used when the money is paid to complete the registration. In both cases, the electronic medium will be the common technology, to differentiate and identify the purpose and build a singularity, the standards are predefined by the ANSI.

Similarly, EDI in healthcare is used when a person/beneficiary pays to get enrolled for a healthcare plan and gets the receipt. 

Why Is EDI Essential In The Healthcare Sector?

EDI service providers play an important role in keeping the stealable data safe, and that is the main purpose of introducing EDI in the healthcare sector. There used to happen frauds despite having an electronic mode of transactions than imagine not having EDI and the then circumstances.

EDI technically tries to save the information from getting leaked by involving a middleman i.e. a value-added network in the form of a computer in between the two peers concerned with the exchange. The middlemen, which is termed as VAN adds value to the data which means for encryption. 

Hashing: The Encryption Method

Value addition in EDI basically refers to the encryption provided to the crucial information. In this method, the data is hashed in such a way that even if it gets stolen, the hashed data would not leave the original data exposed. 

Therefore, the HASHING method is considered as one of the most secure encryption with near to zero possibility of getting the data stolen.

What Is HIPAA?

HIPAA is an act or law or statute of the federal government of the United States that mandates the standards and protocols for the healthcare sector. It stands for Health Insurance Portability and Accountability Act and has been in implementation since 1996. Before that, the companies used to use their codes for particular exchanges, which resulted in troubling confusion, which was undesirable.

In the world of virtual healthcare and online consultations, the exchanges in healthcare are supposed to be considered as well-executed quicker than quickest for the sake of mankind. Fraud and undesirable delays are neither acceptable nor should be entertained ever in any sector.

Facts To Know About EDI 837, ANSI X12, and EDIFACT

EDIFACT, EDI 837, and X12 are just standards with specific purposes, predominantly used in the healthcare sector but also in top industries that use EDI for better business efficiency and responsiveness in their decision making.

These are some confusing facts about them that need clarification to distinguish between. Let us figure out them with a glance-

EDIFACT vs. ANSI X12

• EDIFACT and ANSI X12 are both functionally similar but are geographically used in different regions. 

• X12 is generally used in the American region whereas EDIFACT is seen being used in the Africa-Asian region more commonly.

• Moreover, in EDIFACT, the information would be a message whereas, ANSI X12 edi is a transaction set.

• Both are developed and supported by different organizations.

Facts about EDI 837

EDI 837 is a standard type used for the exchange of claim-based information between the healthcare provider and the insurance company.

It has nothing to confuse with EDIFACT and ANSI X12 and has 3 different types i.e. EDI 837 Q1, Q2, Q3 each for professional, dental, and institutional claim information respectively.

However, EDI 837 is often seen being confused with EDI 835, which is quite understandable because both are successive and just next to each other. 

EDI 837 can be understood as a ‘Request’ or information that is sent to the claim provider. On the other hand, EDI 835 is a ‘Reply’ to that ‘Request’ after getting well-scrutinized from the other end.

EDI 835 and 837 are quite confusing as both are related to the claim procurement process and would require better clarification to distinguish between.

Facts about ANSI X12

ANSI X12 is a global set of rules to be implemented over the EDI standards used in intercompany exchanges across the globe. The main objective of X12 is to uniform all the standards so that uniformity and singularity could be maintained all around the world at least geographically.

For example, EDIFACT and X12 both are common standards but are used in different regions which help in identifying the businesses from where they belong to.

The content that X12 consists of is of message-type and are categorically different but identified by their 3 digit identification such as-

• EDI 810- An invoice message
• EDI 820- Payment order (EFT)
• EDI 830- Delivery forecast
• EDI 832- Price/sales catalog
• EDI 846- Inventory Inquiry/Advice
• EDI 850- Purchase order
• EDI 855- Purchase order acknowledgment
• EDI 856- Ship Notice/manifest (ASN)
• EDI 860- Purchase order change
• EDI 862- Delivery Just-in-Time, etc.

All these are just types of different EDI standards uniformed to make the standards globally accepted and common for easy recognition and quick exchange.

Knowing the facts you must have a clear understanding of the three of the particular EDI attributes that are termed confusing in nature. And assuming that if someone is talking about these three of the EDI standards must have a basic idea about EDI deployment into an organization.

Usually, the healthcare software development services are familiar with edi solutions and provide adequate consultation along with 24*7 edi support. To say, A3logics has been serving as a full-fledged enterprise software development company with healthcare software as one of its niche and EDI managed services as its potential offering to its healthcare clients.

It is advised to understand EDI from the very ground level, about its requisites, about the company’s requirements and abilities to handle EDI van services, and then deploy it in a business as it has the potential to turn the business around.